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Frequently asked questions
Sections covered *About Owner.com.au *Cost of listing *How to list *Photographs *Editing details *Removed properties *Interest in your property listing *Emails Can you tell me about Owner.com.au? OWNER.COM.AU is owned by Pacific Webs Pty Ltd. Pacific Webs was established in 1996. Through an internet boom, an internet bust and a pervasive internet Pacific Webs has held the constant view that, to thrive, an internet business must offer very real value to site users. Since 1998 Owner.com.au has been the most active strictly private sale real estate web site in Australia. We have the largest database of For Sale By Owner (FSBO) listings. We have listed over 40,000 FSBO properties valued at more than $13,000,000,000 ($13 billion). Currently listings with a combined sale price of over $8 million are added each day (About $60 million per week). Owner.com.au private sale listings therefore offer the opportunity for sellers and buyers of property to share in immense savings on real estate transaction costs. We aim to offer buyers the largest choice of private sale listings and to offer sellers the best value in site listing services and customised promotional materials. In short to offer buyers more sellers, sellers more buyers and both lower costs. Mail: Owner.com.au PO Box 220 Engadine, NSW, 2233 admin@owner.com.au. Please use the contact details below during the period from 17 July to 22 August 2010: Mail: Owner.com.au 82 Bond Rd Alton Downs, QLD, 4702 admin@owner.com.au. What are the total costs involved? How do I list my property on Owner.com.au (first listing)? Listing your property on Owner.com.au is simple and free. To list your first property on Owner.com.au please select the Australian state of your property on the homepage of Owner.com.au and press the "Go" button. This will take you through simple forms to complete and your property will be listed immediately . How do I add an additional property on Owner.com.au? Once you have listed one property on Owner.com.au, your Listing Management Desktop section allows you to add additional properties to Owner.com.au. Please click on "Manage Your Listing" on the homepage of Owner.com.au. Photographs How do I add photographs of my property on Owner.com.au? Your Listing Management Desktop section allows you to upload digitised photographs of your property that you have stored on your computer (through the use of a scanner or digital camera). This section explains the process of adding photographs. Please click on "Manage Your Listing" on the homepage of Owner.com.au to take you through to this section. How do I resize my photographs to add them to Owner.com.au? Instructions to resize your digital image should be in your digital camera or scanner manual. Alternatively you can resize your images with free software that you may download from the Web. Links to websites where you may download software are listed below, resizing software for: Windows operating systems Linux operating systems: Macintosh operating systems If you are still having problems you are welcome to e-mail (admin@Owner.com.au) the photograph to us and we will resize and upload them for you. Support is free for those listings that have been upgraded to a Premier and $29 for those that are a free Standard Listing. Editing Details I want to change my contact details, how do I do this? You may change any of your contact details and/or your property listing details through your Listing Management Desktop. Please click on "Manage Your Listing" on the homepage of Owner.com.au. I am having trouble logging into my Listing Management Desktop, can you help? My property no longer seems to be listed on Owner.com.au, what has happened? We send out automatic renewal reminder e-mails one month, fourteen days and three days before your property is due to expire. If you have not received these e-mails and your property has expired it may be that you have entered an incorrect e-mail address on Owner.com.au or your e-mail address was not working when the e-mail was sent out (for example you may have exceeded the monthly limit allocated by your Internet Service provider). If this has happened it is most likely that you may still be able to renew the listing yourself. The process of renewing your listing is very simple and is free. Simply enter your Listing Management Desktop on Owner.com.au by clicking on "Manage Your Listing" on the homepage. You may access your Listing Management Desktop using your e-mail address and password that you entered when you listed your property on Owner.com.au (if you realise that you have an incorrect e-mail address then you may change it within your Listing Management Desktop, once you have logged in). The process of renewing your listing on Owner.com.au is explained within your Listing Management Desktop. Each renewal period is three months. How do I list my property as sold or remove my property from Owner.com.au? Listing your property as sold removes all contact details. You may list your property as sold or remove your property completely through your Listing Management Desktop. Please click on "Manage Your Listing" on the homepage of Owner.com.au. Interest in your property listing How do I find out how many people have viewed my property on Owner.com.au? Your Listing Management Desktop section displays number of times your property has been viewed on Owner.com.au. Please click on "Manage Your Listing" on the homepage of Owner.com.au. Receiving emails from Owner.com.au I am not receiving emails from Owner.com.au can you help? Emails are sent out automatically from Owner.com.au site for example when you list a property or if your property is due for renewal. Many email clients filter out automatically generated emails so please check your junk mail and/or spam filters. Another reason may be that you have entered an incorrect email address when you listed, if that is the case you will have to contact us to correct your email address. |
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